GHS is pleased to announce their Home2 Suites by Hilton Fort Myers and Home2 Suites by Hilton Naples properties have received special recognition and awards for excellence.
“We feel honored to have both of our Florida Home2 Suites properties recognized for excellence,” said Brian Gilchrist, GHS Executive Vice President. “Our company strives to be a leader in hotel management and receive awards such as these, so receiving these honors encourages our teams to continue striving for greatness. Property teams work hard to provide the absolute best customer service and property management, and they should all be proud of their performance.”
In Q2 of 2021, Good Hospitality Service’s Home2 Suites by Hilton Fort Myers property was recognized as a top performer by winning the Free to be You Award. As outlined by the award, this property embodies the light and warmth of hospitality and is setting the service standard for Home2 hotels with the highest combined score in its region for guest experience. This property’s most significant accomplishment was recently having the honor of receiving the Conrad Achievement Award for 2021. Properties win this award by being the top 1% in TQS Metrics of the Home2 brand for 12 months.
In Q4 of 2021, GHS’s Home2 Suites by Hilton Naples was awarded as a Brand Strong Winner. The property received the highest SALT score from the combined metrics around: overall service, problem resolution, guests feeling welcomed, and cleanliness of rooms. Additionally, this property has recently had the honor of being ranked seventh out of 461 hotels and has been recognized as a Hilton Award of Excellence Winner for 2021. This award recognizes the top 5% of hotels in each brand and their ability to balance exceptional product and overall guest experience while representing the Home2 customer promise to deliver the most reliable, friendly service.
“Home2 Suites by Hilton Fort Myers and Home2 Suites by Hilton Naples are two properties that were new to our portfolio in 2020, and they were both exciting additions,” said Jeffrey Good, GHS President. “We developed these properties within six months of each other, and we are delighted to see our hard work and efforts pay off. We are looking forward to the future of these and all GHS properties, thanks to our entire team of professionals.”
For over twenty years, Good Hospitality Services (GHS) has managed and developed hotel properties for a variety of major hospitality brands. Good Hospitality Services is known for exceptional results, they achieve through positive growth, innovation in operations and construction, balance of quality and profit, and aggressive training.