Representatives from Visit Indy, officially nominated Kevin Pease, Front Desk Agent, for the Rose Awards to take place Wednesday, March 18th at the Indiana Roof Ballroom.
ROSE is an acronym for Recognition Of Service Excellence. The program shines a light on the waiters, cab drivers, service associates, and other non-managerial hospitality employees that make every Indianapolis visitor feel special. By going beyond the expectations of their job descriptions these service champions leave lasting impressions that bring true meaning to the phrase Hoosier Hospitality.
Kevin has been an employee of the Homewood Suites Downtown Indianapolis for 2 years now and we are so proud to have him as part of our team! Great job Kevin! Keep up the GOOD work!!
Below are comments some guests have made about Kevin:
"The young man at the desk in the evening, Kevin, went way beyond to help with our problem."
"Kevin Peas was a great help."
"Not many people in the service industry give TRUE SERVICE...but Kevin and the other Gentleman that checked me in, knew TRUE SERVICE."
"KEVIN PEAS was very professional and helpful."