Good News

Celebrating the spirit of Halloween, our hotels have embraced the festive season with creatively decorated pumpkins and doors! We love moments when our hotels participate in holiday fun alongside our valued guests.

As we close International Housekeeping Week, we want to spotlight our incredible housekeeping teams. Their meticulous efforts and unwavering dedication form the backbone of our hospitality experience. We recognize the immense hard work they put in every day to make our properties shine. To our housekeeping heroes - we truly couldn't do it without you.

GHS is pleased to announce their Home2 Suites by Hilton Fort Myers and Home2 Suites by Hilton Naples properties have received special recognition and awards for excellence.

“We feel honored to have both of our Florida Home2 Suites properties recognized for excellence,” said Brian Gilchrist, GHS Executive Vice President. “Our company strives to be a leader in hotel management and receive awards such as these, so receiving these honors encourages our teams to continue striving for greatness. Property teams work hard to provide the absolute best customer service and property management, and they should all be proud of their performance.”

In Q2 of 2021, Good Hospitality Service’s Home2 Suites by Hilton Fort Myers property was recognized as a top performer by winning the Free to be You Award. As outlined by the award, this property embodies the light and warmth of hospitality and is setting the service standard for Home2 hotels with the highest combined score in its region for guest experience. This property’s most significant accomplishment was recently having the honor of receiving the Conrad Achievement Award for 2021. Properties win this award by being the top 1% in TQS Metrics of the Home2 brand for 12 months.

In Q4 of 2021, GHS’s Home2 Suites by Hilton Naples was awarded as a Brand Strong Winner. The property received the highest SALT score from the combined metrics around: overall service, problem resolution, guests feeling welcomed, and cleanliness of rooms. Additionally, this property has recently had the honor of being ranked seventh out of 461 hotels and has been recognized as a Hilton Award of Excellence Winner for 2021. This award recognizes the top 5% of hotels in each brand and their ability to balance exceptional product and overall guest experience while representing the Home2 customer promise to deliver the most reliable, friendly service.

“Home2 Suites by Hilton Fort Myers and Home2 Suites by Hilton Naples are two properties that were new to our portfolio in 2020, and they were both exciting additions,” said Jeffrey Good, GHS President. “We developed these properties within six months of each other, and we are delighted to see our hard work and efforts pay off. We are looking forward to the future of these and all GHS properties, thanks to our entire team of professionals.”

For over twenty years, Good Hospitality Services (GHS) has managed and developed hotel properties for a variety of major hospitality brands. Good Hospitality Services is known for exceptional results, they achieve through positive growth, innovation in operations and construction, balance of quality and profit, and aggressive training.

Fort Myers - Left.  Naples - Right

Good Hospitality Services Incorporated (GHS), in partnership with CPSTAY 1 LLC, is pleased to announce the opening of Hampton Inn in Crown Point, Indiana.

“Although we have been involved with the opening of hotels all over the country, it’s always exciting to build a hotel right here in the NWI region and our back yard. Crown Point is a great city with a lot to offer. Building a hotel that allows people to either stay and experience the best of Crown Point or to take advantage of its proximity to Chicago or major interstates is a great asset to our community,” said Jeffrey Good, President of GHS.

“Quality is always at the forefront of everything we do, and we are excited to be able to announce the opening of another high-quality hotel”, added Good.

The new Hampton Inn Crown Point is packed with amenities. With 95 rooms, free Wi-Fi, complimentary hot breakfast, fitness center, enlarged indoor pool area, and an outdoor patio with a fire pit, this new Hampton Inn is a perfect escape for work or play. Having been involved in opening over 70 hotels, GHS has developed a reputation of excellence, and the new Crown Point, Indiana, Hampton Inn is no exception.

Crown Point Mayor David Uran stated, “We are pleased to welcome Hampton Inn and their team to the City of Crown Point. Their high-quality hotel will offer an amenity to our visitors that has been long overdue. Our visitors will now have an opportunity to stay in the city and enjoy our world-class sports facilities, historic downtown, and fine eateries.

We look forward to the Hampton Inn being an integral piece to the Crown Point community for years to come.”

The Hampton Inn Crown Point is now open and accepting reservations. Call (219) 661-8181 or visit HamptonInn.com to book your stay today.

Read coverage from The Times

We are delighted to welcome this property and its team to the GHS family. We are looking forward to all of the guests we will have the honor of serving in Naples!

 

 

WELCOMING THE NEW HOTEL'S FIRST CUSTOMER

Our Home2Suites Naples inaugural guest received a warm welcome and a swag bag, as a thank you for being our first guest to serve.

Good Hospitality is proud to have partnered with Hilton and American Express to donate hotel rooms to medial professionals working on the frontlines of the COVID-19 crisis. This program was the perfect way for Good Hospitality to illustrate creating Good Will in the communities they serve. 

“We are very happy to see the number of frontline workers who were able to take advantage of this program. We hoped the gesture could provide them support and rest during such a taxing time, and from the responses we received, it was certainly appreciated,” said Jeff Good, Good Hospitality President. 

GHS was able to donate a total of 934 room nights at 13 of their Hilton branded hotels across the country. 

One of our guests, Dr.Matthew Evans - CRNA and DNP of Midwest Anesthesia Associates, expressed his gratitude for the free rooms as he travels between Ft.Wayne and Warsaw, IN to help with patients on ventilators and to make sure there are adequate supplies for patients in need.

Thank you Dr.Evans for your hard work and dedication to caring for patients during this time. We appreciate all that you do and have enjoyed having you as a guest!

Dana Wilson, General Manager at TownePlace Suites Fort Wayne North, has achieved certification as a Marriott Access Edge Coach. Marriott Access Edge training is required for all Marriott general managers to complete, however, Dana took this a step further by becoming a Marriott Certified Coach. She will now be training other general managers and sales leaders on this course that they need to complete in their first year with the company. This is a significant achievement and we are very proud to have Dana as a member of our team. 

The Harry Chapin Food Bank feeds 28,000 children, families, seniors and veterans each week. Their mission is to lead their community in the fight to end hunger and the Fort Myers team couldn't think of a better cause to lend a hand to this holiday season. We are proud to have property teams who are always looking to give back to their communities.