Good News

We are thrilled to announce that our Valparaiso property has been honored with the Make it Right Award for the Fourth Quarter of 2024. This prestigious recognition highlights your unwavering commitment to excellence in guest service and the highest standards of hospitality. Your outstanding performance in Service Quality, Guest Satisfaction, Problem Resolution, and Overall Cleanliness […]

Congratulations to Maria “Florinda” Cardona Ramirez from Homewood Suites in Indianapolis Downtown for her nomination at the 33rd Annual Rose Awards. She has been with us for 13 years and shows dedicated service marked by loyalty, compassion, and determination. Florinda epitomizes the spirit of Hoosier Hospitality, making every visitor feel special. We’re privileged to have […]

We are so happy to announce that our Home2 Suites Fort Myers has won The Hilton Award of Excellence for the 3rd time. This award recognizes the top 5% of Home2 properties for fulfilling the Hilton customer promise. Congratulations, Home2 Suites Fort Myers!

We are so excited to share that our Hampton Inn & Suites in Petoskey, MI, has received the Most Improved Overall Service Award from Hilton for Q4 in 2023! This award is given to just the top 1% of hotels with the most improved overall service. Congratulations to the award-winning Hampton Inn & Suites in […]

A heartfelt congratulations to “Mama Maria” DeJesus from our Hampton Valpo hotel, a distinguished winner of the 2023 Hoosier Hospitality Awards! With over six years of unwavering commitment, Maria has not only provided outstanding customer service but has also made lasting impressions on our guests, even in the most pressing situations. This accolade celebrates her […]

We’re incredibly proud to announce that two of our esteemed properties, Hampton Inn & Suites Valparaiso and Springhill Suites Munster, shine even brighter with team members nominated as Finalists for the prestigious R.O.S.E. Awards (Recognition of Service Excellence). These awards celebrate those who consistently deliver outstanding service, going above and beyond in their roles. […]

Congratulations to our Marriott in Munster, Indiana, on achieving a Green Zone in the 2023 Wave 1 Global Accountability Program. They achieved this status with scores 61 percent or higher for Select & Premium hotels and 65 percent or higher for luxury hotels in guest voice Intent to Recommend (ITR) as well as 80 percent […]

We are thrilled to announce that one of our properties, Home2 Suites in Fort Myers, has made it to the Top Three Bracket in the Home2 Suites Americas Q2 2023 Service Impact Challenge. Their unwavering dedication and outstanding service quality, evidenced by a final Service Impact Metric of 28.3, has set a standard in guest […]

Congratulations to Hannah Smith, Director of Sales at our Plainfield location, who won the President’s Award at the MPI Impress Awards. This annual award is the MPI Indiana Chapter’s opportunity to recognize the outstanding achievements of our members. IMPRESS stands for Indiana Meeting Professionals Recognizing Excellence and Statewide Success.